In short
- Stream House is a media player. You connect your own provider account; we do not supply channels, movies, series, or subscriptions.
- Your saved accounts, favorites, history, and settings are stored on your device. Saved provider passwords are kept in the device Keychain.
- If you set up with a Provider Shortcut Code, the app sends that code to our provider-profile service to retrieve your provider’s setup details. Your username and password are not part of that lookup.
- To work, the app communicates with your provider and with a small number of other services described below.
- This website sets no cookies and loads no analytics or third-party scripts.
1. Scope
This policy covers the Stream House app for iPhone, iPad, and Apple TV, and the website at streamhouse.site. It describes the current version of the app. “We” and “us” mean the Stream House team.
Earlier versions of the app included Google Firebase services, including Firebase Crashlytics and Firebase Cloud Messaging. The current version does not include Firebase, Crashlytics, or Firebase Cloud Messaging. Updating to the current version removes them from the app.
2. Information stored on your device
Stream House keeps its profile and library information in a local database on your device (using Realm). This can include:
- The provider accounts you save with “Add Playlist”, such as the playlist name, server address or Shortcut Code, and username
- Provider profile details retrieved with a Shortcut Code, used to configure the connection and presentation
- Favorites, viewing history, and playback positions used to resume content
- Hidden categories and your app-access PIN setting
- Language, playback, and subtitle preferences
- On iPhone and iPad, any titles you download for offline viewing
Saved provider passwords are stored separately in the device Keychain, Apple’s secure storage for credentials, rather than in the app database.
Like other app data, this information may be included in device backups you create, depending on your device settings.
3. Information sent to your provider
Stream House connects directly to the provider account you add. Your provider username and password are used to authenticate with the streaming provider you selected — either at the server address you entered, or at the server address supplied by the provider profile for your Shortcut Code. To sign in and load your library, the app sends your sign-in details to that provider and requests:
- Authentication and account status
- Catalogs of live channels, movies, and series
- Playback addresses for the content you choose to watch or download
- Program guide and catch-up information, when the provider offers it
Your provider can therefore see your sign-in details, your IP address, and which content you request. Providers operate their own streaming services and customer accounts. Their handling of your information is governed by their own terms and privacy policies, which we do not control.
4. Provider Shortcut Code lookup
You can set up a provider account with a server address or with a Provider Shortcut Code. If you use a Shortcut Code, the app looks up the provider profile associated with that code using a provider-profile service operated by Stream House.
What is sent
The app sends the Shortcut Code you entered, along with standard network request information such as your IP address and technical request details. Your provider username and password are not sent to the provider-profile service.
What is returned
The service returns an encrypted provider profile. The app uses it to configure the connection and how the provider appears in the app:
- Provider display name and the logo shown inside the app
- Theme colors
- The provider’s streaming server addresses
- An optional playback User-Agent, used for compatibility with the provider’s streaming service
The provider manages these details and can update them through the provider-profile service. The app applies updated details the next time it retrieves the profile.
Primary and backup services
| Service | When it is used |
|---|---|
| remote.streamhouse.site | Primary provider-profile service |
| remote.nx-player.tech | Backup, used only when the primary service is unavailable or cannot return a usable response |
If the primary service responds normally that a code was not found or was rejected, the app does not repeat the lookup on the backup service.
5. Other services the app uses
Besides your provider and the provider-profile services described above, the app contacts the services below. As with any internet request, each service receives your IP address and standard technical request information, along with the details needed to answer the request.
| Service | What it is used for |
|---|---|
| The Movie Database (TMDB) | Supplementary information and artwork for movies and series |
| MDBList | Supplementary information for movies and series |
| www.football-data.org | Football fixtures and results (information only, not match broadcasts) |
| Google Cast (iPhone and iPad) | Sending supported playback to a Cast receiver you choose |
The Movie Database (TMDB)
To look up information and artwork, the app sends TMDB details that identify the title being looked up. TMDB’s handling of information is described in its privacy policy. This product uses the TMDB API but is not endorsed or certified by TMDB.
MDBList
To look up supplementary information, the app sends MDBList details that identify the title being looked up. MDBList’s handling of information is described in its privacy policy.
Google Cast
Casting uses Google’s Cast software on iPhone and iPad. To find receivers, your device may ask for permission to access your local network. When you cast, the playback address is sent to the receiver you choose so it can load the stream. Google’s handling of information is described in the Google Privacy Policy.
6. Information you send by email
If you email stream.house.app@proton.me, we receive your email address and whatever you include in the message. We use it only to respond to you. Our mailbox is hosted by Proton.
Please do not send your provider password or other sign-in secrets. We never need them to help you.
7. This website
streamhouse.site does not set cookies and does not use analytics, advertising, or tracking scripts. Its fonts and images are served from this website itself rather than from third-party services.
The site is hosted by Hostinger. Like most web hosts, the hosting service may record standard server logs, such as IP addresses, request times, and pages requested, to operate and protect the service.
8. Your choices
- Remove app data: deleting Stream House from a device removes the app’s local database from that device. Passwords saved in the Keychain are managed by iOS, iPadOS, and tvOS and may not be removed when the app is deleted.
- Casting: you can decline or later turn off local network access in your device’s Settings. Google Cast may not work without it.
- Your provider: questions about information your provider holds should go to your provider.
- Support emails: you can ask us to delete your email correspondence by writing to the address below.
Depending on where you live, you may have additional rights under data protection law, such as the right to access or delete information about you. Contact us to make a request.
9. Security
Protect your device with a passcode, and use the app-access PIN if others use your device. The security of the connection between the app and your provider also depends on your provider: if their server address does not use HTTPS, that traffic may not be encrypted. No method of storage or transmission is completely secure.
10. Children
Stream House is not directed to children. What can be watched depends on the provider account added to the app, so parents and guardians should supervise its use and can use category hiding and the app-access PIN.
11. Who is responsible for what
Stream House does not host, sell, or distribute channels, movies, or series. Content comes from the provider account you add.
- Stream House operates the app and the provider-profile setup service described in section 4, which returns a provider’s setup details when a Shortcut Code is entered.
- Your provider supplies and manages its own streaming service, its content, customer accounts, and the name, logo, colors, and server addresses in its profile.
Offering a Shortcut Code does not make Stream House responsible for a provider’s content or service. You are responsible for making sure your use of your provider’s service is lawful where you live.
12. Changes to this policy
We will update this policy when the app or website changes how information is handled, and revise the “Last updated” date above.
13. Contact
Questions about this policy: stream.house.app@proton.me